每經(jing)AI快訊，今天(tian)（1月3日），公(gong)安部(bu)召開新聞發(fa)布會(hui)，介紹開展保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)詐(zha)騙犯(fan)罪專項(xiang)打擊工(gong)(gong)作(zuo)(zuo)相(xiang)關(guan)情況。針(zhen)對(dui)部(bu)分消費者(zhe)(zhe)擔心保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)公(gong)司會(hui)以(yi)反(fan)欺(qi)詐(zha)調查為(wei)借口(kou)拖(tuo)(tuo)延(yan)理(li)賠的問題，國家(jia)金(jin)融監管(guan)總局(ju)稽查局(ju)局(ju)長李有(you)(you)祥表(biao)示，2024年8月發(fa)布實施的《反(fan)保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)欺(qi)詐(zha)工(gong)(gong)作(zuo)(zuo)辦法》明確規定，保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)機構應將(jiang)消費者(zhe)(zhe)權(quan)益(yi)保(bao)(bao)護作(zuo)(zuo)為(wei)反(fan)欺(qi)詐(zha)工(gong)(gong)作(zuo)(zuo)的出(chu)發(fa)點和落腳點，不(bu)斷提升保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)服務質效。保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)機構收(shou)到投保(bao)(bao)人(ren)、被保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)人(ren)或(huo)者(zhe)(zhe)受益(yi)人(ren)的理(li)賠或(huo)者(zhe)(zhe)給付保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)金(jin)的請求(qiu)后，應依照法律法規和合(he)同約(yue)定及時作(zuo)(zuo)出(chu)處理(li)，沒有(you)(you)確鑿證(zheng)據或(huo)線(xian)索的，不(bu)得以(yi)涉嫌欺(qi)詐(zha)為(wei)借口(kou)拖(tuo)(tuo)延(yan)理(li)賠、無理(li)拒(ju)賠。下一步，金(jin)融監管(guan)部(bu)門將(jiang)持續推動保(bao)(bao)險(xian)(xian)(xian)(xian)(xian)公(gong)司改變反(fan)欺(qi)詐(zha)工(gong)(gong)作(zuo)(zuo)過(guo)度依靠理(li)賠審核的傳統觀(guan)念，將(jiang)反(fan)欺(qi)詐(zha)工(gong)(gong)作(zuo)(zuo)融入產品設計(ji)、承保(bao)(bao)、核保(bao)(bao)、核賠、挽損(sun)等各(ge)個環節，通過(guo)全流(liu)程、貫穿式的反(fan)欺(qi)詐(zha)工(gong)(gong)作(zuo)(zuo)提升核保(bao)(bao)理(li)賠質效，切實保(bao)(bao)護消費者(zhe)(zhe)合(he)法權(quan)益(yi)。（央視新聞）